Agentic Operating Models

Definition

Agentic Operating Models examines agentic operating models within the broader domain of movement from fixed hierarchies toward networked, agentic, adaptive and ecosystem-based organisations.

Why this matters

Agentic Operating Models can materially affect human agency, capability, belonging, livelihoods, culture, trust, resilience and long-term societal outcomes.

Research questions

Under which conditions does agentic operating models improve human and system outcomes, how do effects vary across populations and contexts, and what safeguards prevent dependency, exclusion, distortion or loss of agency?

Hypotheses

A transparent, participatory and human-directed approach to agentic operating models, with explicit safeguards and longitudinal evaluation, will improve decision speed; accountability; adaptability; memory retention; coordination cost; employee agency; outcome quality compared with opaque, automation-first or short-term approaches.

Proposed methods

organisational network analysis; operating-model experiments; decision tracing; agent workflow trials; longitudinal case studies; literature and policy review; expert and affected-user interviews; reproducibility testing; methods adapted specifically to Agentic Operating Models

Stakeholders and beneficiaries

governments; communities; employers; workers; unions; educators; infrastructure operators; emergency services; civil society; researchers; investors; technology providers