Digital Inclusion

Definition

Digital Inclusion examines digital inclusion within the broader domain of local capacity, inclusion, preparedness, mutual aid and recovery.

Why this matters

Digital Inclusion can materially affect human agency, capability, belonging, livelihoods, culture, trust, resilience and long-term societal outcomes.

Research questions

Under which conditions does digital inclusion improve human and system outcomes, how do effects vary across populations and contexts, and what safeguards prevent dependency, exclusion, distortion or loss of agency?

Hypotheses

A transparent, participatory and human-directed approach to digital inclusion, with explicit safeguards and longitudinal evaluation, will improve preparedness; inclusion; mutual aid; local capability; recovery time; trust; service access compared with opaque, automation-first or short-term approaches.

Proposed methods

participatory community research; asset mapping; preparedness drills; social network analysis; inclusion audits; recovery case studies; literature and policy review; expert and affected-user interviews; reproducibility testing; methods adapted specifically to Digital Inclusion

Stakeholders and beneficiaries

governments; communities; employers; workers; unions; educators; infrastructure operators; emergency services; civil society; researchers; investors; technology providers